FAQ

 

How to Request Correction of Inaccurate or False Information in Credit Registers?

Have you discovered that the information about you in the BRKI and NRKI registers is incorrect, inaccurate, or incomplete? Please contact us with the completed request for correction of inaccurate or false information. You can find the forms HERE. How can you deliver your request to us?

  1. Online through the client zone of the kolikmam.cz portal
  2. Via data box ID: R4QDCBE
  3. By mail (if you are of foreign nationality, your signature on this request must be officially certified)

Upon receiving a Request for Correction of Inaccurate or False Data in the Registers, your Request will be processed within one month from the date on which the Request for Correction was received, in the manner you choose in your Request.

The authority responsible for the out-of-court resolution of consumer disputes under Act No. 634/1992 Coll., on Consumer Protection, as amended, is the Czech Trade Inspection, with its registered office at Štěpánská 657/15, 120 00 Prague 2 (www.coi.cz).

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